Hiring Guide

Questions to Ask Before Hiring a Contractor

Essential questions every homeowner should ask before signing anything — covering credentials, references, estimates, and communication expectations.

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Credentials & Licensing

Are you licensed?

Ask for the license number and verify it with your state licensing board.

Do you carry general liability insurance?

Request a certificate of insurance directly from their carrier.

Do you carry workers' compensation insurance?

This protects you from liability if a worker is injured on your property.

Do you have experience with projects like mine?

Ask for examples of similar projects completed in the last 12 months.

References & Track Record

Can I speak with past clients?

Request 2-3 references from similar projects and call them.

Do you have a portfolio of past work?

Photos of completed projects help you assess quality.

How do you handle problems or disputes?

A good contractor has a clear process for addressing issues.

Are you local?

Contractors who are not local can be difficult to reach if problems arise.

Estimates & Pricing

What exactly is included in this estimate?

Ask for line-item details. A vague estimate means you will not know what you are paying for.

What is NOT included in the estimate?

Permits, site prep, debris removal are commonly excluded. Know what you are responsible for.

What is your payment schedule?

Be suspicious of any contractor who demands full payment upfront.

Communication & Project Management

Who will be my main point of contact?

You should have one clear contact person throughout the project.

How will we communicate during the project?

Phone, text, email — agree on a method before work begins.

Do you provide a written contract?

Every agreement should be documented in writing. Review it carefully before signing.

Disclaimer: This guide provides general educational information about questions to ask contractors. CRA does not guarantee contractor quality or performance. Always verify credentials independently before hiring.

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