Transparency

How the CRA Marketplace Works

We're committed to transparency in how our platform operates.

How Contractors Join

Contractors apply to join CRA and undergo a verification process including license validation, insurance verification, and business background check. Not all applicants are accepted.

How Leads Are Matched

When a homeowner submits a project request, we match them with verified contractors based on service category, location, availability, and responsiveness. Factors include trade fit, territory coverage, and lead type (shared, limited, or exclusive).

How Contractors Are Ranked

Contractor visibility is based on multiple factors: response speed, customer ratings, project completion rates, membership tier, and territory exclusivity. Fast responders with high ratings appear first.

How Response Speed Affects Visibility

Contractors who respond quickly to leads are prioritized in future matching. Our AI Receptionist helps ensure every inquiry gets a fast response, improving both conversion rates and visibility.

Have Questions?

Learn more about how CRA operates and how it can benefit your business.