Support System

Call Center Support

CRA's hybrid call handling system ensures homeowners always reach a live system—and contractors never miss an opportunity.

AI Receptionist + Human Backup

CRA uses a hybrid system that combines advanced AI with optional human call center support.

AI Receptionist

24/7 AI-powered call handling that answers immediately, qualifies prospects, and schedules appointments.

Human Backup

Optional live call center support for complex inquiries and when homeowners request to speak with a person.

Appointment Scheduling

The AI books appointments directly into your calendar based on availability and customer preferences.

Instant Notifications

Get real-time alerts when leads come in, are qualified, or appointments are scheduled.

Sample AI Conversation

Homeowner Calls

"Hi, I need a roofer for my home in Raleigh."

AI Receptionist

"Great! I can help you find a qualified roofer in Raleigh. What type of project do you need?"

Homeowner

"I think I need a full roof replacement. It's about 2,000 square feet."

AI Receptionist

"Perfect. Let me find available roofers in your area. Do you have a preferred timeline?"

System

✓ Appointment scheduled with Apex Roofing Group for tomorrow at 10:00 AM

What This Means for Contractors

Never miss another lead because you were on another call.

Never Miss a Call

Every call is answered. No more voicemail roulette or lost opportunities.

Pre-Scheduled Appointments

AI books appointments directly on your calendar. Show up and sell.

Qualified Leads Only

The AI filters out non-serious inquiries so you focus on real opportunities.

Get AI Receptionist Support

Available as part of CRA contractor membership.